Companies must come to grips with an aging, changing workforce ///

Do you recall the first time that the words, “in five to 10 years, the effects of the Great Crew Change will be upon us,” were uttered? Well, that was more than 10 years ago. So, by my calculation, that is now. Plenty has happened since then, of course, and some of the factors have, indeed, changed. Recession has taken its toll, and things may never be the same again. Disturbingly, though, most companies became completely consumed with the here-and-now of survival and right-sizing, casting aside the effects of an aging workforce. Focus on survival is understandable, necessary even. That is not the issue.

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